Privacy policy

Last updated: September 11, 2026

Nuvee (“Nuvee”, “we”, “us” or “our”) operates the Nuvee online store and website, including our products, services and related features available through our website.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, place an order, contact us, subscribe to our communications or otherwise interact with Nuvee.

By using our website or purchasing from Nuvee, you acknowledge that you have read this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that you provide to us and information that is automatically collected when you use our website.

Information you provide to us

When you place an order, create or use an account, contact us or otherwise interact with Nuvee, we may collect information such as:

Your name
Email address
Phone number
Billing address
Shipping address
Order and purchase details
Information you provide when contacting customer support
Information you provide when subscribing to our email or marketing communications
Other information you voluntarily provide to us

Payment information

When you make a purchase, payment information is processed through the payment service provider available at checkout.

Nuvee does not need to store your complete payment card details in order to process your order. Payment information may be handled directly by the relevant payment provider in accordance with its own privacy policy and security practices.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages or products viewed
Website interactions
Referring website or source
Information collected through cookies and similar technologies

Some of this information may be collected by Shopify or other services that help us operate and improve our website. Shopify's own policies describe the types of information and cookies that may be processed when customers interact with Shopify-powered stores.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

Processing and fulfilling your orders
Processing payments
Arranging shipping and delivery
Sending order confirmations and updates
Providing customer support
Managing returns, exchanges and other requests
Communicating with you about your orders
Maintaining and improving our website and services
Understanding how customers use our website
Protecting our website, customers and business from fraud, misuse or security threats
Complying with applicable legal and regulatory requirements
Sending promotional or marketing communications where you have chosen to receive them

We aim to collect and use only information that is reasonably necessary for the purposes for which it is collected.

3. HOW WE SHARE YOUR INFORMATION

We may share personal information with service providers that help us operate Nuvee and provide our services.

These may include:

Shopify, which provides the ecommerce platform on which our store operates
Payment processing providers
Shipping and delivery providers
Website, hosting and technical service providers
Customer communication and email service providers
Analytics or marketing providers, where we use such services
Professional advisers where reasonably necessary
Government authorities or law-enforcement agencies where required by applicable law

We do not share more information than reasonably necessary for the relevant purpose.

Shopify may process personal information in connection with operating its platform and services, including through service providers and other technology providers.

4. MARKETING COMMUNICATIONS

If you choose to subscribe to Nuvee's email list or other promotional communications, we may use the information you provide to send you:

New collection announcements
Product updates
Offers and promotions
Other news about Nuvee

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

We will continue to send essential transactional communications, such as order confirmations and shipping updates, when necessary to fulfil your order.

5. COOKIES AND SIMILAR TECHNOLOGIES

Nuvee uses cookies and similar technologies to help our website function properly and to improve your shopping experience.

Cookies may be used for purposes such as:

Maintaining your shopping cart
Enabling checkout and essential website functions
Maintaining website security
Remembering certain preferences
Understanding how visitors use our website
Measuring website performance
Supporting marketing or advertising activities, where applicable

Some cookies are provided by Shopify as part of the operation of our online store. Shopify identifies necessary cookies used on merchant storefronts for functions such as cart, checkout, security and store functionality.

You can control cookies through your browser settings and, where available, through the cookie preferences provided on our website.

Please note that disabling certain cookies may affect some website functionality.

6. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own account, device and login information.

7. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Fulfil your orders
Provide customer support
Maintain appropriate business and transaction records
Resolve disputes
Prevent fraud or misuse
Comply with applicable legal, tax and accounting requirements

When personal information is no longer required for these purposes, we may delete it or otherwise dispose of it in accordance with applicable law.

8. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where permitted by law
Withdraw consent where processing is based on consent
Request assistance regarding your privacy concerns
Raise a privacy-related complaint with us

Where applicable, we will take reasonable steps to verify your identity before processing a request involving your personal information.

To exercise your privacy rights or raise a privacy concern, please contact us using the details provided below.

The Indian DPDP framework provides individuals with rights and mechanisms relating to their personal data, while requiring organisations handling personal data to provide appropriate transparency and safeguards.

9. CHILDREN'S PRIVACY

Our website is intended for general shopping purposes.

We do not knowingly use personal information of children for promotional or marketing purposes without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to Nuvee in circumstances where this should not have occurred, please contact us so that we can review the matter and take appropriate action.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrations with third-party websites or services.

Those third parties may have their own privacy policies and terms. Nuvee is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of relevant third parties before providing them with personal information.