Refund policy

Exchange Policy

At Nuvee, we want you to love your purchase. While we currently do not offer returns or refunds, we offer exchanges within 7 days of delivery, subject to the conditions below.

Exchange eligibility

To be eligible for an exchange, the item must:

Be requested for exchange within 7 days of receiving the order
Be unused, unworn, unwashed, and undamaged
Be returned in its original packaging
Be accompanied by proof of purchase or order confirmation

We reserve the right to decline an exchange if the returned item does not meet these conditions.

How to request an exchange

To request an exchange, please contact us at nuvee.in@gmail.com within 7 days of receiving your order.

Please include your:

Order number
Name
Reason for exchange
Preferred replacement size (if applicable)

Once your exchange request is reviewed and approved, we will provide instructions on how to proceed.

Please do not send any item back without contacting us first.

Exchanges

Exchanges are subject to product availability. If your requested size or replacement product is unavailable, our team will assist you with the available options.

Damaged, defective, or incorrect items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at nuvee.in@gmail.com with your order details and clear photographs of the issue.

We will review the issue and take appropriate action.

No returns or refunds

Please note that Nuvee does not offer returns or refunds once an order has been successfully delivered.

We only offer exchanges within 7 days of delivery, provided the item meets our exchange eligibility requirements.

Sale items

Items purchased during sales, promotions, or special offers may be subject to different exchange conditions. Please check the specific terms mentioned during the promotion.